The letters that the IRS has been sending to taxpayers about the amounts they received on advance payments of the Child Tax Credit may have outdated information. The agency began sending information letters to taxpayers last month about the expanded Child Tax Credit payments and asked taxpayers to save the letters to use when they fill out their 2021 tax return. However, in conjunction with the start of tax season on Monday, the IRS has relaunched a revamped website for the Child Tax Credit with up-to-date information on the amounts to put on their tax returns. Taxpayers and practitioners are being asked to use the information they find on the site. Letter 6419 may contain outdated information, especially for taxpayers who have moved or if their checks or direct deposit payments were undeliverable. “If taxpayers have questions or concerns about the information in their letter, they can also go to IRS.gov and look on their online account and look for the information on IRS.gov,” said Ken Corbin, chief taxpayer experience officer at the IRS and commissioner of the IRS’s Wage and Investment Division, during a news conference Monday. “It’s really difficult to gauge how much the site is going to be used because there’s a lot of issues with logging onto the site,” said Steve Mankowski, co-chair of the National Conference of CPA Practitioners. The IRS may now need to send out a follow-up letter or at least get the word out to the tax professional community about the problems.
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